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At Massachusetts 911 call centers, severe staffing issues and burnout

Dispatcher and call-taker staffing levels plunged during the pandemic and have been slow to rebound, leading to a vicious cycle, workers say, of overwork and burnout.

This physician assistant is resuscitating the forgotten ‘nurse romance novel’
What exactly is a vintage nurse romance novel? It might be more illuminating to say what it’s not.

GAME 6: Celtics Vs. Heat, 8:30 p.m. ET

Gary Washburn | ON BASKETBALL
What Joe Mazzulla and the Celtics have done to turn things around is simply remarkable
The Celtics will enter Game 6 Saturday having rediscovered the confidence and fortitude that had been lost.

Chad Finn: This Celtics team seems to be writing its own anything-is-possible story
Tara Sullivan

Celtics still trail in the Eastern Conference finals, but all of the pressure is on the Heat

The fear of stunning failure — of being the first NBA team to blow a 3-0 series lead — grows with each passing hour, no matter how much Miami wants to believe it doesn’t.

RED SOX 7, DIAMONDBACKS 2
Red Sox put an end to losing streak out West with series-opening win over Diamondbacks
Triston Casas and Alex Verdugo collected three hits apiece for the previously dormant Red Sox offense, and Kiké Hernández powered up for a two-run homer. Chris Sale, recovering from illness, wasn’t as sharp as in recent starts but picked up a third May win.

The Red Sox could’ve been Torey Lovullo’s team. Instead, he couldn’t be happier with the rising Diamondbacks

Arizona Cardinals release three-time All-Pro wide receiver DeAndre Hopkins

The Cardinals made the move after they failed to find a trading partner for Hopkins, who would have counted close to $31 million against their cap this season.
Tell us: Should the Patriots sign DeAndre Hopkins?

Harnessing the same forces as lightning, new technology extracts electricity from humidity

“Throughout history, we haven’t been able to find any means to capture the electricity in the air. It’s dangerous. It’s unpredictable. But I think this technology essentially turns that dream into reality,” said Jun Yao, assistant professor of electrical and computer engineering in the College of Engineering at UMass Amherst.

More people are dying on Mass. and US roads. It doesn’t have to be this way. Just look at the UK, France, and Japan.
Massachusetts, and the United States, have seen traffic deaths climb since 2019, while similarly developed countries around the world have been steadily reducing road carnage.

Man charged with killing 5-year-old Jeremiah Oliver ordered held without bail

Alberto L. Sierra, 32, was ordered held during a hearing Friday in Worcester Superior Court, where he pleaded not guilty last week to charges of murder and disinterring a body, according to District Attorney Joseph D. Early Jr.’s office.

Debt ceiling deadline is extended to June 5, later than previously estimated, Yellen says

Treasury Secretary Janet Yellen's latest letter to legislators on the “X-date” came as Congress broke for the long Memorial Day weekend. She said that the Treasury Department had deployed an extraordinary measure not used since 2015 to get the US financial position to this point.
James Pindell: When it comes to raising the debt ceiling, there’s a reason politicians wait until the last minute

Video of brazen daylight gunfight on Shawmut Avenue shows children and adults running for cover

There were no reports of injuries, according to police, but residents interviewed Friday spoke of how quickly an otherwise peaceful evening in the neighborhood suddenly turned terrifying.

Mayor Michelle Wu signs new council district maps

Wu did not make a statement on the new boundaries, but earlier this week praised the council for its “intensive work to reach consensus on a tight timeline.”

Céline Dion cancels European concerts ‘until I’m really ready to be back on stage’
Dion has canceled all her scheduled tour dates through April 2024 as she continues treatment for a rare neurological disorder.

UMass Memorial Health to close maternity ward at Leominster campus

Memorial Day Weekend

11 ways to celebrate Memorial Day weekend in Boston

Memorial Day weekend traffic is expected to be heavy. These are best and worst times to hit the road.

See photos of the Memorial Day flag display on the Boston Common

Recipe: Top slices of charred, rosy, grilled flank steak with blue cheese butter this Memorial Day weekend

How Boston Calling got its ‘Boston’ back

Following its move out of downtown, the festival, now a decade old, lost some of its local luster. But a new showcase for homegrown talent changed all that.
A fan’s guide to Boston Calling: Bring the kids, don’t bring cash, and leave the gummies at home
Jeneé Osterheldt

The Little Mermaid, Black girls, and a wave of memories

With Halle Bailey as “The Little Mermaid,” memories of my mother and me come flowing back.
Review | ★★★ : Halle Bailey makes ‘The Little Mermaid’ her own

We asked AI to plan the perfect Boston day. Here’s where it took us.

A new artificial intelligence-powered website, Forgemytrip, is designed to build customized travel itineraries. So we put it to the test.
Opinion
EDITORIAL

A pro-MCAS voice emerges

The new coalition is focused on improving the exam, not ending it as a graduation requirement.
JEFF JACOBY

As ‘Taxachusetts’ is being revived, residents are fleeing
MARCELA GARCÍA

How to protect undocumented workers from exploitation
LETTERS

Two zoos? Then which zoo? Or no zoo at all?
IDEAS | JOHN SUMMERS

What my autistic son’s cold cheeseburgers taught me about bureaucracy

More recent News

Head of Boston FBI announces he will retire in June
Special Agent in Charge Joseph Bonavolonta has overseen FBI operations in Maine, Massachusetts, New Hampshire, and Rhode Island since 2019.

Feds putting several New England lighthouses up for auction, transfer to nonprofits

The federal government is offloading at least 10 lighthouses in New England and elsewhere to nonprofits and the public through a combination of transfers and auctions as part of the annual Lighthouse Season.

Man charged with allegedly bludgeoning neighbor to death in Bridgewater

Dinis Moreira, 69, pleaded not guilty to one count of murder for the death of his neighbor, Valerie Oakhem, 58, his neighbor on Spring Street, officials said Friday.

Man, 16-year-old boy arrested in alleged armed robbery in Dorchester

Davon Sanon, 23, of Medford and the teen allegedly stole a credit card from two men at gun point early Friday morning, Boston police said.

The AAPI History I Carry With Me: Towfu
A Beautiful Resistance celebrates Asian American and Pacific Islander Heritage Month, as told to Jeneé Osterheldt.

LOVE LETTERS
After all this, I have to see him at work every day
I’m heartbroken, and he’s my manager.

Boston thrives off the dreams of young people. But can they make it here?

Baby boomers and Gen Xers benefited from economic conditions that do not exist for millennials. And by many measures, the path ahead for Gen Z is even more fraught.
Tell us: How have things changed in Boston since you were in your early 20s?

DEBT

SAVINGS

HOUSING

REALITY CHECK CALCULATOR
Love Letters

Send your relationship questions to Love Letters
Summer is a good time to take control of your romantic life – or lack thereof.

Recommended reads

KARA BASKIN | PARENTING UNFILTERED

Your A-to-Z guide to family-friendly dining in the Boston area

This is a list of excellent restaurants that will feed your bedraggled, hungry, tired-of-takeout family. Keep it handy all summer long: Many have patios!
Tell us: What's your favorite family-friendly restaurant in Boston?

When a great show like ‘Succession’ gives us such vivid characters, now you’re talking
When it comes to the best-written shows, like “Succession,” we all want to offer our five-cents' worth on the lead players. That kind of analytical conversation has become part of the TV experience, circa 2023.

Farewell to Matignon, a beloved Cambridge Catholic high school
Seeing the school close its doors after 75 years of academic and athletic achievements stirs up feelings of nostalgia and pride, students and their families said.

Amy Carnevale was elected to clean up the Mass. GOP. She’s got her work cut out for her.
The new party chair knew when she took over in February that her job was to rebuild the party. But even she didn’t realize the scope of the mess she inherited.

Culture & Lifestyle

When a great show like ‘Succession’ gives us such vivid characters, now you’re talking

Here’s everyone who’ll be playing at Boston Calling

How Boston Calling got its ‘Boston’ back

Tina Turner saved my soul

Special Projects

Their lives were rerouted after the Marathon bombing. Here’s where they are now.

Five lives were lost; many more, changed.

Boston doesn’t work if the T doesn’t work

With the MBTA engulfed by issues, everyday riders are feeling the pain.

How the missing become the uncounted

Inside the government’s flawed approach to finding missing persons.

Two Weeks in America

We sent a dozen journalists on the road across this complex country. They found it’s better than you think.

Opinion, ideas, and commentary

IDEAS | JULIA HOTZ

Feeling sick? The lawyer will see you now.
Joan Wickersham

Don’t call my breasts ‘boobs.’ It’s degrading.
Wes Ely

As long COVID turns three, Americans play disability roulette
EDITORIAL

When clinics can’t afford to keep detox and rehab beds open, state policy needs to change
Alex Beam

Everyone is getting into the trademark game
IDEAS | SETH MOULTON

AI may pull the trigger in war, but it shouldn’t call the shots

Metro

At Massachusetts 911 call centers, severe staffing issues and burnout

Dispatcher and call-taker staffing levels plunged during the pandemic and have been slow to rebound, leading to a vicious cycle, workers say, of overwork and burnout.

Conn. lawmakers absolve accused Colonial-era witches, apologize for ‘miscarriage of justice’

The Ct. Witch Trial Exoneration Project, made up of history buffs and descendants, had long advocated for the resolution, to raise public awareness about the state's witch trials, which occurred decades before the infamous Salem, Mass. witch trials.
TOM FARRAGHER

With a mower, a rake, and a shovel, he honors the nation’s war dead at this manicured cemetery

Groundskeeper performs his solemn duties with respect, dignity, and grace.

Head of Boston FBI announces he will retire in June

Special Agent in Charge Joseph Bonavolonta has overseen FBI operations in Maine, Massachusetts, New Hampshire, and Rhode Island since 2019.

Sports

RED SOX 7, DIAMONDBACKS 2

Red Sox put an end to losing streak out West with series-opening win over Diamondbacks

Triston Casas and Alex Verdugo collected three hits apiece for the previously dormant Red Sox offense, and Kiké Hernández powered up for a two-run homer. Chris Sale, recovering from illness, wasn’t as sharp as in recent starts but picked up a third May win.
PADRES 5, YANKEES 1

Juan Soto, Fernando Tatis Jr. deliver big-swinging statement for Padres at Yankee Stadium

A crowd of 46,724 filled Yankee Stadium, just the third sellout this season, to watch a series opener between high-profile teams trying to overcome sluggish starts.
PHILLIES 6, BRAVES 4

Craig Kimbrel joins the club, becomes eighth pitcher with 400 regular-season saves

Making his 730th career appearance, the 34-year-old worked a scoreless ninth to get his sixth save in six chances this season and become the third-fastest to reach 400.
Peter Abraham | On Baseball

The Red Sox could’ve been Torey Lovullo’s team. Instead, he couldn’t be happier with the rising Diamondbacks
MIAA DIVISION 4 TRACK & FIELD CHAMPIONSHIPS

Mired in a monthslong slump, Tewksbury’s Alex Arbogast found his footing in the 200 meters at the MIAA Division 4 state track championships
MIAA DIVISION 2 TRACK & FIELD CHAMPIONSHIPS

Hopkinton’s Sean Golembiewski erased the memory of last year’s last-place finish by winning the 400-meter hurdles at the MIAA Division 2 track championships

Business

RI BUSINESS

Prospect Medical takes next step to unload R.I.-based hospitals

The parent company of Roger Williams Medical Center and Our Lady of Fatima Hospital has submitted a proposal to state regulators strike a deal with The Centurion Foundation, an Atlanta-based nonprofit.

Debt ceiling deadline is extended to June 5, later than previously estimated, Yellen says

Treasury Secretary Janet Yellen's latest letter to legislators on the “X-date” came as Congress broke for the long Memorial Day weekend. She said that the Treasury Department had deployed an extraordinary measure not used since 2015 to get the US financial position to this point.

Carmakers ask judge to block Mass. right-to-repair law, which could be enforced on June 1

Eversource exits offshore development, with a big loss
magazine
GLOBE MAGAZINE

24 perfect foods worth a New England road trip this summer

Globe Magazine

A groundhog invaded my vegetable garden. It was the start of an all-out war.
CONNECTIONS

My dad flew B-29s in WWII. An air show let me reconnect with his memory.
Globe Magazine

This bridge needed lifesaving barriers. It took a grieving mother to get them.

metro

Mayor Michelle Wu signs new council district maps

Prospect Medical takes next step to unload R.I.-based hospitals

Man charged with killing 5-year-old Jeremiah Oliver ordered held without bail

sports

Garrett Whitlock will drop back into Red Sox rotation with a start against Diamondbacks

Boston College women’s lacrosse reaches sixth straight national championship game

For many of us, Rick and Dick Hoyt were the Boston Marathon

business

Add a Barnes & Noble in Western Mass. to tide of unionization

Mass. ban on phone use while driving isn’t working, new data show

Watertown Mall latest to potentially become ... lab space

politics

Treasury expects to run out of cash by June 5

DeSantis campaign raises $8.2m in first day as he attacks Trump for ‘going left’

Debt ceiling deadline is extended to June 5, later than previously estimated, Yellen says

Nation

At West Point, Vice President Harris to make history as first woman to deliver commencement speech

California’s epic melting snowpack means cold, deadly torrents ahead of Memorial Day weekend

Ban on weight discrimination becomes law in New York

World

Pro-government rally held in Serbia amid growing discontent after mass shootings

Watch: Passenger opens exit door during airplane flight in South Korea

Poll finds US public opinion divided on arming Ukraine

opinion

Legislature does the people’s work behind closed doors

‘Affordable’ doesn’t cut it. State needs to boost public housing.

Healey should have picked a person of color for housing chief

lifestyle

The Peabody Essex Museum to hire a TikTok creator-in-residence

After all this, I have to see him at work every day

Send your relationship questions to Love Letters

food & dining

Nubian Markets arrives in Roxbury; tickets go on sale for the Boston Pizza Festival

A visit to Barlette, a BYOB bar

Federal Hill is getting some new culinary faces

travel

More people are looking to travel on the cheap — and discovering it’s priceless

American Queen Voyages takes five months to process refund

A taste of Rhode Island in Los Angeles

Arts

The Peabody Essex Museum to hire a TikTok creator-in-residence

Artists For Humanity alum Wendy ‘MoMa’ Michel comes full circle

Picture by picture, a Canadian dentist built a photography collection by artists from the Black Atlantic

Books

‘The Soldier’s Truth,’ a biography of Ernie Pyle, chronicles the World War II correspondent’s efforts to connect the soldier’s experience of war to a distant public

Rachel Louise Snyder’s memoir ‘Women We Buried, Women We Burned’ recounts a dark past and holds out the possibility of transformation

On the benefits of reading for work

Movies

The Little Mermaid, Black girls, and a wave of memories

‘The Eight Mountains’: This film talks about Bruno (and Pietro)

‘You Hurt My Feelings’ is a gentle cringe comedy

Television

There will be plenty to see on ‘Talking Sopranos’

When a great show like ‘Succession’ gives us such vivid characters, now you’re talking

‘A Small Light’ sees Anne Frank’s story through the eyes of those who helped her

music

Céline Dion cancels European concerts ‘until I’m really ready to be back on stage’

Flowers and Opera event brings arias and show tunes to Coolidge Corner

Amid allegations of theft, Boston auction house will pull items listed for sale from Tom Petty’s estate, lawyer says

Theater/Dance

Boston Ballet’s ‘The Sleeping Beauty’ is alive and well

‘Little Amal’ leads the way to ArtsEmerson’s 2023-24 season

The heavy-metal mysticism of poet Janaka Stucky

globe local

Worrell brothers, one a councilor and one a state representative, open joint Dorchester office for ‘top-notch constituent services’

Fire destroys multiple homes along beachfront in Scituate

Reading harpist returns to hometown for performance with the US Air Force Concert Band

Obituaries

Robert J. Zimmer, who promoted free speech on campus, dies at 75

Tina Turner, ‘Queen of Rock ‘n’ Roll’ whose triumphant career made her world-famous, dies at 83

Tina Turner, magnetic singer of explosive power, is dead at 83